Terms and Conditions

1. Introduction

Welcome to Zynder Tech Pvt. Ltd. These Terms and Conditions govern your use of our website and services related to ServiceNow-based IT solutions. By accessing or using our website, you agree to comply with these terms.

2. Definitions

"Company" refers to Zynder Tech Pvt. Ltd.
"Services" refers to IT services including ServiceNow consulting, implementation, customization, and support.
"User" / "Client" refers to any individual or organization using our website or services.

3. Services Offered

• ServiceNow implementation and integration
• ITSM, ITOM, HRSD, and CSM solutions
• Custom application development
• Maintenance and support services

All services are subject to agreed proposals, contracts, and timelines.

4. User Responsibilities

• Provide accurate and complete information
• Use the website only for lawful purposes
• Not attempt unauthorized access to systems or data
• Maintain confidentiality of login credentials

5. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Zynder Tech unless otherwise stated. You may not copy, reproduce, or distribute content without written permission.

6. Confidentiality

Both parties agree to maintain confidentiality of business information, technical data, and client records. Confidential information shall not be disclosed to third parties without consent.

7. Payment Terms

• Payments must be made as per agreed contracts or invoices
• Late payments may incur additional charges
• Services may be suspended in case of non-payment

8. Limitation of Liability

Zynder Tech shall not be liable for indirect or consequential damages, data loss, or business interruption, including issues arising from third-party tools or platforms. Total liability shall not exceed the fees paid for services.

9. Third-Party Services

Our solutions may integrate with third-party platforms (e.g., ServiceNow). We are not responsible for third-party outages, licensing issues, or external service failures.

10. Termination

We reserve the right to terminate services for breach of terms or suspend access without prior notice if misuse is detected. Clients may terminate services based on contract terms.

11. Privacy Policy

Use of our services is also governed by our Privacy Policy, which explains how we collect and use data.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date.

13. Governing Law

These Terms shall be governed by the laws of India, and disputes will be subject to local jurisdiction.

14. Contact Us

If you have any questions, please contact us:

📧 Email: info@zyndertech.com
🌐 Website: https://zyndertech.com

Last Updated: 01/01/2026